FREQUENTLY ASKED QUESTIONS
Answers to your Frequently Asked Questions
Automotive Sales
On average a used vehicle is 50% lower than the equivalent new
vehicle. Someone else has taken the BIG depreciation.
NO! When you buy a vehicle from Marbles you know exactly what your
paying for. No hidden ext warranties, paint & fab, Rust proofing, ect.
Interest rates are based on your credit score. We never mark up our
rates from the bank. We figure you pay enough in interest.
Service Department
Yes you do, its best to call in and ask for service and we can tell you when to bring your car in.
Yes you can definitely bring your Vehicle the night before. If possible we ask if you can leave a note in the vehicle with your name and phone number on it. Going into the Service Department there is a key drop in the entry door. Keys will be retrieved the next morning.
Yes. Up in the main office we have a waiting room with free Wifi, Complementary drinks and Reading Material.
No We are not AAA. If you call AAA, just request your vehicle to be brought to our shop.
Collision Department
We don’t normally give out set time appointments, anyone can stop by for an estimate, but its best if you can call first to make sure we can look at your vehicle in a timely fashion.
The deductible gets paid to us once the vehicle repairs are completed.
This can be in the form of Cash, Check or Credit Card
This is very common now a days with the insurance industry and the phone app process. The next step is to provide us with that estimate copy from the insurance company and we will work with them directly to get a supplement for more money.
Glass Deparment
Its best if you can leave the vehicle with us. We like to ensure the windshield cures out properly and it’s not rushed. Typical replacement process from start to finish takes 3 hours.
We will measure for your new enclosure once the contractor finishes all the tile work. This allows us to make sure we get all the proper measurements once the tile is in place.
Typically it takes 7-10 business days for us to get the unit back from the Factory. Delivery trucks come on Tuesdays and Thursdays.
No. We do all our Glass Replacements on Automobiles in our shop with a controlled Environment.